Dentomate is built with security at the core — encrypted, access-controlled, backed up daily, and hosted in India. Here's exactly how we protect your clinic.
All data is encrypted in transit with TLS 1.2+ and encrypted at rest. Passwords are salted and hashed — never stored in plain text.
Every clinic controls who sees what. Admins, dentists and staff each get scoped permissions, so sensitive records are only visible to the right people.
Application data is hosted on managed infrastructure in the Asia-Pacific region, aligned with India's DPDP Act. Read our DPDP page.
Your data is backed up automatically every day with point-in-time recovery, so an accidental deletion or outage never means lost patient records.
Each clinic's data is logically isolated. One practice can never see another's patients, appointments or billing — multi-clinic accounts switch cleanly between locations.
Payments run through PCI-compliant gateways (Razorpay) and messaging via the official Meta WhatsApp Business API — we never handle raw card data.
Only the users you invite to your clinic, each limited by their assigned role. Dentomate staff do not access clinic data except when you explicitly request support and grant permission.
Yes. Application data is hosted on managed infrastructure in the Asia-Pacific region, and we align our practices with India's DPDP Act, 2023.
You can export your data at any time. After account closure, associated personal data is deleted or anonymised within a reasonable period, subject to legal retention requirements.
Never. We do not sell personal data. Data is shared only with the sub-processors required to run the service (such as WhatsApp messaging and payment gateways) or where required by law.
Email singhravindrapratap812@gmail.com or reach us via the contact page. We take every report seriously.
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