Most clinics lose revenue to patients who simply drifted away. Dentomate finds the ones who haven't been in for 60 days or more, and lets you reach the whole group on WhatsApp in one tap.
Worth being precise, because the two get confused. A reminder nudges someone about a slot they already booked. A recall brings back someone who stopped coming. Dentomate does the second one.
You don't build a list or run a filter. Dentomate reads every patient's visit history and keeps these groups current on its own.
When a patient answers, the conversation opens inside Dentomate against their record, so whoever is at the desk can respond, and nothing is lost when a staff member leaves.
Recall campaigns are a paid feature. The free plan still gives you full patient records and the segments. You just can't send from them.
| Plan | Recall campaigns | Price |
|---|---|---|
| Free | Not included | ₹0 |
| Starter | 2 every 30 days | ₹399/mo |
| Pro | Unlimited | ₹799/mo |
Annual billing works out to ₹3,990/yr for Starter and ₹7,990/yr for Pro. Full breakdown on the pricing page.
No. Dentomate has no appointment calendar, so it does not send reminders before a booked slot. What it does instead is recall: it identifies patients whose last visit was 60 days or longer ago and lets you message that group on WhatsApp.
Every patient is grouped automatically from their visit history. Overdue means the last visit was 60 to 90 days ago, at risk means more than 90 days, high value means lifetime treatment billing above ₹10,000, and new means the first 30 days. You pick a group and send to it.
No. Recall campaigns run through Dentomate, so you don't have to buy or configure a separate WhatsApp Business API subscription, which in India typically runs to several thousand rupees a month before you send a single message.
The Free plan doesn't include campaigns. Starter at ₹399/month includes 2 campaigns every 30 days. Pro at ₹799/month includes unlimited campaigns.
Into a shared clinic inbox inside Dentomate. Every reply is linked to that patient's record, so any staff member can pick up the conversation instead of it sitting on one person's phone.
Create your clinic, import your patients, and look at the overdue list. Free forever, no card required.
